Legal
Terms & Conditions
Last updated: July 2026
These terms cover your use of Tellr. By creating an account or adding credit, you agree to them. We've kept them plain-language on purpose.
The service
Tellr finds relevant Reddit conversations for your brand and drafts replies in your voice. When you approve a reply, our operators post it from our own network of established Reddit accounts — never yours — and include the upvotes to help it land in the top replies. You review every draft before it goes out.
Pay as you go & billing
Signing up is free. Tellr is pay-as-you-go — there is no subscription and no contract. Each shipped comment costs $20 and includes up to 30 upvotes. You add credit to a balance (with volume discounts at higher tiers) and each shipped comment draws it down. Payments are processed securely by Stripe.
Refunds
We have a 10-minute delay after comment creation. If it is deleted within this time, we will automatically issue a refund. If it remains, we have completed the process.
- The 10-minute window. Every comment has a 10-minute settling period after it's created.
- Deleted in time → automatic refund. If the comment is removed within those 10 minutes, we refund the charge automatically — you don't need to ask.
- Still live after 10 minutes → complete. If the comment remains, the process is complete and the charge stands.
Your approval & responsibilities
You can keep an approval gate on so nothing goes live without your sign-off. You're responsible for the accuracy of the brand information you give us and for making sure your product claims are true. We won't post claims we can't stand behind.
Acceptable use
Tellr is for genuine, helpful participation in Reddit communities. We filter locked, archived, and rule-hostile subreddits, and we follow each community's rules. We may decline requests that would involve spam, harassment, deception, or anything that breaks Reddit's or a subreddit's rules.
Changes to these terms
We may update these terms as the product evolves. If we make a material change, we'll update the date above and, where appropriate, let you know in the dashboard.
Contact
Questions about these terms or a specific charge? Email team@usetellr.com.